Privacy Policy | Forthmatch – Transparent, Secure Data Practices

Privacy Policy
Last Updated: May 10, 2025

This Privacy Policy describes how Forthmatch ("we," "our," or "us") collects, uses, and shares your personal information when you use our platform, including our website, services, and applications (collectively, the "Platform").

1. Information We Collect

1.1 Information You Provide to Us

We collect information you voluntarily provide to us, including:

Account Information: When you create an account, we collect your name, email address, password, and optional company information.
Profile Data: Additional data you choose to add such as your role, industry, or preferences.
Search and Feedback Activity: We store your usage patterns, such as filters you apply, providers you view, comparisons you run, and feedback you provide.
Communications: Any messages you send to our team, including support requests or survey responses.

1.2 Information We Collect Automatically

When you use Forthmatch, we automatically collect:

Device & Usage Data: Including browser type, operating system, IP address, time of access, and the pages you view.
Cookies and Tracking Tech: We use cookies to understand how users interact with our Platform and improve functionality.

2. How We Use Your Information

We use the data we collect to:

Operate and improve Forthmatch and related services
Customize your experience based on your industry and needs
Monitor platform usage, trends, and user behavior
Conduct analytics, including evaluation trends and provider interest
Provide user support and respond to inquiries
Prevent fraud and ensure platform integrity
Send platform updates and relevant content

3. Sharing of Information

We may share your information in the following ways:

Service Providers: We may use third-party vendors for hosting, analytics, communications, or customer support.
Legal & Compliance: We may disclose data where required by law or to protect our legal rights.
With Your Consent: If we plan to share your information for any other purpose, we will obtain your consent first.

We do not sell your personal information or share your activity with third-party advertisers.

4. Data Retention

We retain your information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. You can request account deletion at any time.

5. Your Rights

Depending on your jurisdiction, you may have rights to:

Access, correct, or delete your personal data
Restrict or object to our processing
Request a portable copy of your data
Withdraw consent (where applicable)

To exercise your rights, please contact us using the details in Section 11.

6. Data Security

We implement reasonable safeguards to protect your information. However, no system is completely secure. We encourage you to use strong passwords and remain cautious when sharing personal details online.

7. International Transfers

If you are located outside of the Netherlands, your information may be transferred to and processed in countries where our service providers are located. We ensure such transfers comply with applicable data protection laws.

8. Children's Privacy

Forthmatch is not intended for individuals under the age of 16. We do not knowingly collect personal information from minors.

9. Changes to This Policy

We may revise this Privacy Policy from time to time. The latest version will always be posted with the updated date at the top. We encourage you to check back periodically.

10. GDPR Compliance

For users in the EEA, we comply with the General Data Protection Regulation (GDPR), ensuring that your data is:

Lawfully and transparently processed
Limited to the intended purpose
Stored only as long as needed
Protected with appropriate security measures

11. Contact Us

If you have any questions about this Privacy Policy or your data rights, please contact us:

Email: info@forthcast.com
Address: Amsterdam, Netherlands