Built for Shopify

Your 3PL is shipping late. Again.

Track fulfillment speed, flag SLA violations, and hold your logistics partner accountable with data. Stop guessing—start measuring.

5.0
Shopify App Store Rating
Forthmatch Dashboard showing 3PL performance metrics

Everything you need to hold your 3PL accountable

Stop losing customers to slow fulfillment. Get the data you need to drive real improvements.

SLA Monitoring

Flag every delayed order automatically

Set your SLA targets and let Forthmatch catch every violation. See exactly which orders exceeded your thresholds and by how much.

  • Configurable SLA thresholds (median + maximum)
  • Real-time violation detection
  • One-click email alerts to your 3PL
  • Track response rates from your provider
SLA violation alerts and root cause analytics
Analytics

Understand why orders are delayed

Don't just see that orders are late—understand the root causes. Break down delays by category to identify patterns and drive meaningful conversations with your 3PL.

  • Delay categorization by root cause
  • Trend analysis over time
  • Carrier performance breakdown
  • Exportable reports for 3PL meetings
Accountability overview showing performance tracking
Accountability

Track improvement over time

Start an accountability session to capture your 3PL's current performance as a baseline. Monitor improvements over 2-4 weeks and get a before/after comparison report.

  • Baseline performance capture
  • Automated follow-up tracking
  • Before/after comparison reports
  • Evidence for contract negotiations
Accountability session showing before and after comparison
Provider Comparison

Compare alternative 3PL providers

Ready to explore other options? Generate an RFP with your order data and get quotes from multiple 3PL providers. Make informed decisions with real pricing.

  • Automated RFP generation
  • Regional provider matching
  • Multi-currency support
  • Side-by-side quote comparison
RFP quote comparison from multiple 3PL providers
★★★★★

We knew our 3PL wasn't meeting SLAs but had no way to hold them accountable. Forthmatch's alert system changed that. Now every missed deadline gets flagged, and we can track their response rate. Our provider went from ignoring issues to actually responding with action plans. Data-backed accountability—exactly what we needed.

vybey AU
Braincare Nutrition

Get started in under 5 minutes

No complex setup. No waiting for data. See your 3PL's real performance immediately.

1

Install the App

One-click install from the Shopify App Store. Forthmatch securely connects to read your order and fulfillment data.

2

Set Your SLA Targets

Define what "on time" means for your business. Set your median target and maximum acceptable processing time.

3

Track & Take Action

See your 3PL's actual performance instantly. Send alerts, start accountability sessions, or compare alternative providers.

Simple, transparent pricing.

Subscribe for advanced insights, or pay per use for accountability sessions and RFP quotes.

Accountability Session

$89 one-time

Per session

  • Baseline performance capture
  • 30-day monitoring period
  • Automated email reminders
  • Before/after comparison report
  • PDF export for negotiations
Start Session

RFP Quote Request

$44 one-time

Per request

  • Automated RFP generation
  • Regional 3PL matching
  • Multi-provider quotes
  • Order analytics included
  • Side-by-side comparison
Request Quotes

Questions? Answered.

Everything you need to know about tracking your 3PL's performance.

Forthmatch is a Shopify app that tracks your 3PL's fulfillment performance. It measures how long orders take to ship, calculates your on-time rate, flags SLA violations, and provides data-backed reports you can use to hold your logistics partner accountable.

Performance Insights is $19/month with a 14-day free trial. This includes extended historical analytics, trend reporting, and priority support. We also offer pay-per-use add-ons: accountability sessions ($89 one-time) and RFP quote requests ($44 one-time).

Yes. Forthmatch works with any 3PL that fulfills orders through Shopify. It reads fulfillment data directly from your Shopify orders, so it works regardless of which provider you use—ShipBob, Deliverr, Red Stag, or any other 3PL.

Immediately. Forthmatch analyzes your historical Shopify orders (up to the last 90 days by default), so you'll see performance metrics right away. You don't need to wait for new orders to come in.

Yes. Forthmatch lets you send one-click email alerts to your 3PL for any order that exceeds your SLA threshold. You can track which alerts have been sent, which have received responses, and monitor your provider's response rate over time.

Forthmatch reads order data (order IDs, creation timestamps, fulfillment timestamps, carrier info) to calculate performance metrics. It does not access customer personal information, payment details, or modify any data in your store.

Ready to hold your 3PL accountable?

Start tracking fulfillment performance in under 5 minutes. Free forever—no credit card required.